Frequently Asked Questions

We at strive to provide you, our customer, with the best possible service. Browse through our frequently asked question topics below and if you can't find the answer you're looking for, you can contact our friendly sales team directly here *.

  1. Shipping Information
  2. Placing an Order
  3. How to Re-Order (Same Design / Modify Design)
  4. Creating and uploading images to PrinterStudio
  5. Photo Submission Tips
  6. Troubleshooting
  7. Receiving our emails
  8. PS Rewards Program

Or you can check out our "How to Personalize your Gifts" tutorials

To make it easier for you to get aquainted with our site and start making your own personalized gifts online using our builder, we have created simple step by step instructions for each of our products. Select one to get started!